Novotel Cusco

Cusco, Peru San Agustin, 239
8.8 Excellent 1 158 Opinions
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San Agustin, 239
Cusco, Peru

Airports
Tourist attractions
Information

Situated in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral.

All rooms of Cusco Novotel are equipped with a minibar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7.

Guests can enjoy international and local cuisine in La Cave Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks.

Additionally, guests can also enjoy Le Cote Jardin 365, the hotel's other restaurant.

The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk.

Novotel Cusco is only 5 minutes from the Koricancha Temple.

  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
Gallery
Novotel Cusco
Rooms and availability
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Room type
Maximum persons
Room size
Facilities
Colonial Double Room Novotel Cusco Colonial Double Room Novotel Cusco
Colonial Double Room Novotel Cusco Colonial Double Room Novotel Cusco
3 20 m2 1

This spacious room features a private bathroom, an…

Standard Queen Room Novotel Cusco Standard Queen Room Novotel Cusco
Standard Queen Room Novotel Cusco Standard Queen Room Novotel Cusco
4 20 m2 1

Featuring a private bathroom, this double room off…

Booking from: $62.00
Standard Twin Room Novotel Cusco Standard Twin Room Novotel Cusco
Standard Twin Room Novotel Cusco Standard Twin Room Novotel Cusco
2 20 m2 1

Featuring a private bathroom, this twin room offer…

Booking from: $62.00
Colonial Twin Room Novotel Cusco Colonial Twin Room Novotel Cusco
Colonial Twin Room Novotel Cusco Colonial Twin Room Novotel Cusco
2 24 m2 1

Rooms are 24 square metres.

Object reviews
8.8
Novotel Cusco
Rating: 8.8/10 - Excellent!
8.6 / 10 Value for money
8.8 / 10 Facilities
9.6 / 10 Location
9.2 / 10 Staff
9 / 10 Cleanliness
9.1 / 10 Comfort
10.00 / 10 - Fantastic!

"Hotel ottimo. Location fantastica, a due passi (forse anche meno) dal centro (cattedrale e Plaza de Armas). Ottima soluzione sia per viaggi di lavoro che per turismo (Valle sacra, Machu Picchu e molti..." - Egarbin


10.00 / 10 - Fantastic!

"Posizione ottima, camere molto carine, hall centrale bellissima" - Stefano


8.80 / 10 - Excellent!

"Ottimo albergo a pochi minuti a piedi da Plaza des Armas. Zona molto tranquilla per passeggiare sia di giorno che di sera. Pieno di locali e ristoranti. Personale professionale. Ottima colazione. ..." - Paolo


8.80 / 10 - Excellent!

"Posizione dell’hotel, ottima colazione e anche il cibo ordinato tramite room service era eccezionale! (Migliore cheviche che ho mangiato a cusco)" - Giuseppina


7.90 / 10 - Very good!

"ottima la colazione e servizio same day della lavanderia" - Angela

10.00 / 10 - Fantastic!

"Все понравилось! Уютно, комфортно, красиво и идеально расположено. Отличные завтраки: есть здоровое питание, хлеб без глютена. " - Olga


10.00 / 10 - Fantastic!

"Очень хороший отель, с персоналом внимательным.Если надо--дают дышать бесплатно кислородом.Для высоты это очень важно.Месторасположение замечательное." - Сергей


8.00 / 10 - Very good!

"Скромный, чистый отель" - Vadim

10.00 / 10 - Fantastic!

"Los protocolos de atención de primer nivel y el servicio de todo el personal en especial de su Manager." - Giancarlos


10.00 / 10 - Fantastic!

"Un hotel muy moderno en el corazón de Cusco; personal increíblemente amable. Desayuno rico y la atención muy servicial. Las habitaciones hermosas y más el vestíbulo. Es un gran lugar para hospedarse. ..." - Romina


10.00 / 10 - Fantastic!

"Ubicación y comodidad de habitaciones " - Rodrigo


10.00 / 10 - Fantastic!

"La actitud del las personas..todo muy serviciales..y el precio" - Carlos


10.00 / 10 - Fantastic!

"Excelente ubicación a tres cuadras de la plaza. Instalaciones de primera. Personal muy amable." - Jorge

10.00 / 10 - Fantastic!

"The staff are so pleasant and very helpful. " - Anonymous


10.00 / 10 - Fantastic!

"The property is beautiful and well located being only minutes from the main square " - Diane


10.00 / 10 - Fantastic!

"No shower gel only soap No hair conditioner only shampoo and conditioner in one not good" - Stella


10.00 / 10 - Fantastic!

"Bedroom was super clean, location is awesome and staff are extremely polite, very willing to help the guest" - Raul


9.60 / 10 - Fantastic!

"Situated in the historic centre, ideal for sightseeing, eating and shopping. The lobby is beautiful great place to sit and chat" - Sheila

10.00 / 10 - Fantastic!

"Ja tinha me hospedado nesse hotel antes da ida P Machu picchu e fiquei num quarto bom. Dessa vez nos deixaram num quarto excelente!!!! Mil vezes melhor que o anterior." - Rejane


10.00 / 10 - Fantastic!

"Espaço maravilhoso. Funcionários atenciosos e solicitos. Comida muito boa não fiz pacote comi no restaurante. " - Edvany


10.00 / 10 - Fantastic!

"Excelente localização em prédio histórico. Muito boas acomodações" - Kurt


10.00 / 10 - Fantastic!

"O atendimento muito atencioso de todos os funcionários. Quarto espaçoso e muito confortável. Excelente Hotel!" - Vanessa


10.00 / 10 - Fantastic!

"Excelente Hotel. Super limpo, confortável. Excelente localização. Os funcionários também são excelentes, super simpáticos, nos ajudaram em tudo que precisamos. Voltaria com certeza a me hospedar aqui" - Michelly

10.00 / 10 - Fantastic!

"Chambre agréable, literie très confortable, bouilloire à disposition, calme et propre. Petit déjeuner buffet de qualité " - Celine


10.00 / 10 - Fantastic!

"La gentillesse du personnel" - Thierry


10.00 / 10 - Fantastic!

"Hôtel magnifique, personnel d’une gentillesse incroyable, pas déçue du tout on a beaucoup aimé digne d’un hôtel à Cuzco, le petit déjeuner était magnifique, très copieux et variés ont a kiffés !!" - Karim


9.60 / 10 - Fantastic!

"L’emplacement, la literie, la propreté " - Caroline


9.60 / 10 - Fantastic!

"L espace d accueil central magnifique avec un excellent petit déjeuner" - Anonymous

10.00 / 10 - Fantastic!

"Das Frühstücksbuffet Angebot ist international ausgerichtet, es wird auch Peruanischen Küche angeboten, ich kann nicht für jeden Gaumen bürgen, jedoch was ich hier an Peruanische-Gerichte probieren ..." - Hans-juergen


10.00 / 10 - Fantastic!

"Das personal ist sehr freundlich! Die Lage ist Perfekt, 2 minuten von Plaza de Armas!!" - Carlos


10.00 / 10 - Fantastic!

"Eine Superlage in der Altstadt. Im Restaurant kann man zu jeder Tageszeit essen. Sehr freundliches Personal. " - Colette


10.00 / 10 - Fantastic!

"Das Hotel hat die perfekte Lage. Super Frühstücksbuffet." - Colette


10.00 / 10 - Fantastic!

"Als Alleinreisende war ich anfangs etwas unsicher was Cusco angeht. Aber im Novotel fühlte ich mich dann gleich sehr gut aufgehoben. Die Mitarbeiter waren alle sehr freundlich und hilfsbereit. Ich ..." - Svenja

8.00 / 10 - Very good!

"Bed was erg comfortabel WiFi was goed Aardig medewerkers " - Martijn


7.50 / 10 - Very good!

"Mooi kader. " - Stephane


6.30 / 10 - Good!

"De rustige ligging en mooie kamers " - Simone

7.90 / 10 - Very good!

"Prisvärt hotel." - Jan

Important information

Grupy

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

No parking available.

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 15 years old stay for US$0 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Please inform Novotel Cusco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Portuguese, French, Spanish, English Check in: from 15:00
Check-in and check-out times Check out: to 12:00
Facilities
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Tour desk
  • Luggage storage
  • Concierge service
Common areas
  • Garden
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
Transport
  • Airport shuttle
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Services
  • Internet services
  • WiFi
  • Free WiFi
Pool and wellness
  • Massage
Activities
  • Happy hour
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules